When will I receive my order?

We currently ship within the UK only and your order will be dispatched within 3 business days.

How much does shipping cost?

 Postage is currently £1 up to 0.5lb (eg. pack of wax melts) and £3 over 0.5 lb (e.g. candles/diffusers or bulk orders).

Who will ship my order?

Orders will be delivered by Hermes (2-4 days) or Royal Mail 48 hour tracked.

We also have an option for free local delivery within 1 mile of Lowton, or free pick up.  These options will be available at the checkout.

Lost orders

Please make sure that you include the correct delivery address during the check out process.  We cannot take responsibility for missing parcels that have been sent to the wrong address, or that have been requested to leave with a neighbour or an outbuilding.